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Pricing & Payment Terms
Most 3PL pricing pages make you dig for the number that matters. This one doesn't. FlexFulfills bills per order shipped — no monthly subscription, no activation fee, no line item that first appears on an invoice. Below: the full fee structure, how our pick and pack rates are quoted, and how qualified brands unlock net-60 / net-90 payment terms. Prefer your own numbers? Upload a product image and get 1-, 2-, and 3-piece pricing in seconds.
We know why you're reading this page carefully
Talk to enough sellers and the same three stories come up. Not because sellers are careless — because parts of this industry price for inattention.
You signed up for a dollar trial to test a platform. Three days in, a full year's fee cleared your card — and the refund policy turned out to have a five-day window you'd already missed.
You canceled. You uninstalled. You moved on. The monthly charge didn't — and months later you were still emailing support to make it stop.
Nobody would give you a real price until after your first order shipped. When it landed, the cost had grown fees you never agreed to — and your margin was already spent on ads.
None of that is a pricing model. It's a revenue model built on you not reading the fine print. Ours works the other way: every fee on this page is quoted before you ship a single order, and there is nothing recurring to cancel — because there is nothing recurring.
Know what you're signing
Most 3PL pricing models fall into two camps. Understanding the difference is the fastest way to protect your margin — with us or with anyone else.
One habit we'd recommend regardless of who you work with: ask for the complete rate card in writing before your first order, then compare it against your first invoice line by line. Our clients do this once, find that the two match, and stop auditing us. That's the point — a pricing structure boring enough to trust, so your attention goes back to selling.
The full fee structure
This is the complete list of what FlexFulfills does and doesn't charge for. If a fee isn't in this table, you won't find it on an invoice either.
| Line item | What it covers | What you pay |
|---|---|---|
| Account setup | Onboarding, a named account manager, and order sync with Shopify, TikTok Shop, and other platforms | $0 |
| Monthly subscription | — | $0. There isn't one, and there never will be. |
| Sourcing & quoting | Factory-direct quotes from a product link or image, with supplier verification | $0 — quotes are free, in seconds via the instant quoting system |
| Pick & pack | Picking, 100% manual quality inspection of every unit, and standard packing | A per-order rate quoted in writing before you ship anything |
| Storage | Secure warehousing across China, the US, and Europe with SKU-level tracking | Quoted by volume and duration — shown in your quote, not discovered later |
| Shipping | 5-10 day US/EU delivery, 50+ countries, tracking auto-synced to your store | The route rate in your quote — the price you approve is the price you're billed |
| Custom packaging | Branded boxes, mailer bags, gift cards, and inserts — no MOQ | Quoted per item before production |
| Returns & claims | Documented process for mis-picks, damage, and lost parcels | See our returns management service for the full policy |
| Payment terms | Net-60 / net-90 settlement for qualified brands | $0 — terms are a condition of partnership, not a paid feature |
Because there's no subscription underneath, your fulfillment cost per order is the whole story — and it moves with exactly four things: how many pieces are in the order, the size and weight of the parcel, the destination, and the packaging you choose. That's why our quotes come back as 1-, 2-, and 3-piece prices: bundles and upsells change your unit economics, and you should see that before you run the ad, not after.
Send a product image and the instant quoting system returns all three price points in seconds — built for the product-testing stage, when waiting days for a quote can kill a launch.
Cash flow, engineered
We fund your fulfillment first and you settle the invoice later — not the other way around.
Most fulfillment providers take your money before your customer's order even ships. FlexFulfills offers qualified brands net 60 payment terms — and net-90 for established partners — which means the revenue from a sold order lands in your account before the fulfillment bill for it comes due. Your cash converts before your costs do. For a scaling brand, that's working capital you don't have to borrow, at a stage when banks rarely lend it.
From product image to rate card
Three steps, no gatekeeping, and no "we'll price it after your first sale."
Our instant quoting system returns 1-, 2-, and 3-piece prices in seconds — enough to decide whether a product is worth testing before you spend a cent on ads.
Quote and form submissions get a full reply within 24 hours: pick and pack rates, storage, shipping routes, and packaging options for your exact order profile — in writing.
Once you're live, your dedicated account manager replies in under an hour during business hours. If a rate ever needs to change, you hear it from them first — never from an invoice.
Why the model holds
No subscription means no locked-in revenue — we get paid when you ship, so our incentive is your growth. Here's what that alignment has produced.
Annual revenue of a client we've supported from their very first order — sourcing, fulfillment, and growth strategy included.
Sourcing cost reduction delivered for one brand in 90 days through factory-direct negotiation.
Saved in logistics and fulfillment costs for a single client via a localized warehousing strategy.
Reduction in capital tied up in inventory, using our data-driven stocking models.
Transparent pricing includes what happens on a bad day. Mis-picks, damaged goods, and lost parcels follow a documented claims process with defined outcomes — agreed before you onboard, not negotiated case by case after the fact. Every unit also passes 100% manual quality inspection before it ships, which is why claims are the exception rather than the routine.
Pricing questions, answered straight
The questions sellers actually ask before sending us their first order.
Across the industry, pick and pack rates typically run around $2.50–$5 per order for standard items, with storage billed by bin, shelf, or pallet per month — and many providers add a monthly platform or subscription fee of $50–$500 on top before a single order ships. With FlexFulfills that last layer doesn't exist: there's no subscription, no activation fee, and no minimums, so your total cost is simply the per-order rate (pick & pack + packaging + shipping) you approved in your quote. The fastest way to answer this question for your product is to get an instant quote — upload an image and see 1-, 2-, and 3-piece pricing in seconds.
No, no, and no. There is no monthly subscription, no setup or activation fee, and no minimum order quantity — sellers doing dozens of orders a month and brands doing thousands are billed the same way: per order shipped, at rates quoted in writing beforehand. There is nothing to cancel because there is nothing recurring.
Four things: pieces per order, parcel size and weight, destination country, and your packaging choice. Standard packing is included in your pick and pack rate; branded boxes, mailer bags, gift cards, and inserts are quoted per item with no MOQ. Because there's no fixed fee underneath, an order that doesn't ship costs you nothing.
Net-60 and net-90 terms are reviewed case by case based on order volume and trading history. Most partnerships begin on standard settlement and extend to longer terms as volume builds. There's no fee to apply — raise it in your first conversation with our Customer Director and you'll get a clear answer, not a runaround.
You see a transparent cost breakdown before you approve anything: the route, the rate, and the delivery window (5-10 days to the US and EU, 50+ countries covered). The rate you approve in your quote is the rate you're billed — no surcharges appearing after shipment, no "handling" lines you didn't agree to. If a carrier's pricing changes, your account manager tells you before it touches an invoice.
Seconds for a first read: upload a product image and the instant quoting system returns 1-, 2-, and 3-piece prices immediately. For a complete rate card across our sourcing, warehousing, branding, and fulfillment services, quote and form submissions get a full reply within 24 hours — and once you're a client, your dedicated account manager replies in under an hour during business hours.
No subscription to start, no fee to quote, no penalty to walk away. Send us a product and judge us on the rate card — that's how every one of our client relationships began.