Effective Date: [Month Day, 2026]

FlexFulfills (“FlexFulfills,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://flexfulfills.com, submit a form, contact us, or use our sourcing, warehousing, quality control, fulfillment, private label, and logistics services.

1. Information We Collect

We may collect the following types of information:

 Information You Provide
When you contact us or submit a form, we may collect:
– Name, email address, phone number, WhatsApp number, and company information
– Annual sales range
– Daily order volume
– Fulfillment challenges, such as cost control, timeliness, accuracy, scalability, or brand experience
– Product links, sourcing requirements, logistics needs, or other business details you choose to provide

 Information Collected Automatically
When you visit our website, we may collect:
– IP address
– Browser type and device information
– Pages visited and referring URLs
– Approximate location based on technical data
– Cookies or similar tracking data, where applicable

Service-Related Information
If you work with us, we may process information related to:
– Product sourcing and supplier communication
– Order fulfillment, warehousing, and shipping
– Quality control records
– Tracking information
– Customer support and operational communication

 2. How We Use Your Information

We use your information to:
– Respond to inquiries and provide quotes
– Evaluate your fulfillment, sourcing, warehousing, or logistics needs
– Provide and improve our services
– Communicate about orders, shipments, samples, quality checks, and support requests
– Personalize business recommendations
– Maintain website security and performance
– Comply with legal, tax, accounting, or regulatory obligations
– Send service-related or marketing communications, where permitted

3. How We Share Information

We may share information with:
– Warehousing, fulfillment, shipping, and logistics partners
– Suppliers, manufacturers, or sourcing partners when needed to process your request
– Technology, hosting, analytics, CRM, or communication service providers
– Professional advisers, such as legal, accounting, or compliance advisers
– Government authorities or regulators when required by law
– Business successors in connection with a merger, acquisition, restructuring, or asset transfer

We do not sell personal information as commonly understood under privacy laws.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, improve performance, understand visitor behavior, and support marketing or analytics.

You can control cookies through your browser settings. Disabling cookies may affect certain website functions.

5. International Data Transfers

FlexFulfills operates in connection with China-based sourcing, warehousing, and fulfillment infrastructure and may serve clients worldwide. Your information may be processed in countries or regions outside your place of residence, including China and other jurisdictions where our partners or service providers operate.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, providing services, resolving disputes, maintaining records, and complying with legal obligations.

7. Your Privacy Rights

Depending on your location, you may have the right to:
– Access the personal information we hold about you
– Request correction or deletion
– Object to or restrict certain processing
– Withdraw consent where processing is based on consent
– Opt out of marketing communications

To exercise your rights, contact us using the information below.

 8. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website and services are intended for business users and are not directed to children under 16. We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or policies of third-party sites.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

FlexFulfills
Email: [email protected]
Phone / WhatsApp: +86 13634137565
Address: Room 509, 5th Floor, Alibaba Center, No. 969 Wenyi West Road, Yuhang District, Hangzhou, China